Data (n = 205) from municipalities in Belgium and the Netherlands shows that the adoption intention can be explained by the influence of the political executive, the pursuit of organizational legitimacy, and transaction costs associated with broadcasting. Three strategic intents (accessing complementary knowledge, enhancing organizational legitimacy, and reducing innovation costs) and two transaction costs (codification costs, and broadcasting costs) are hypothesized as antecedents to the adoption intention. The adoption intention is conceptualized as a rationalistic, goal-directed decision that is driven by multiple strategic intents but tempered by transaction costs. To understand the adoption of crowdsourcing in government, this article investigates the antecedents of the intention to adopt crowdsourcing in government organizations. However, the use of crowdsourcing in public innovation is still in its early stages. Evaluating the impact of citizen-sourcing will reveal whether citizen-sourcing is rhetorical or if it actually exerts significant effects on society.Ĭrowdsourcing is a form of IT-enabled open innovation that has received increased attention in recent years. The effectiveness of the process needs to be evaluated in terms of the Open Government Directive's three pillar goals of transparency, participation, and collaboration. The performance of citizen-sourcing primarily depends on the appropriateness of the platform design. Its categories include design evaluation, process evaluation, and outcome evaluation. Second, the paper presents a framework for assessing current citizen-sourcing initiatives. The first framework provides three dimensions of citizen-sourcing initiatives: purpose (image-making or ideation), collective intelligence type (professional knowledge or innovative ideas), and strategy (contest, wiki, social networking, or social voting). This paper suggests two frameworks to examine the emerging mechanism. Pushed by the Open Government Directive of the Obama administration, citizen-sourcing may be a new mode of government operations in the U.S. Through various platforms enabled by Web 2.0 technologies, citizens can collectively create public information, provide service, and take part in policy processes.
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